Here at Judy and Me, we're all about making your shopping journey as smooth as possible. We're proud of our strong relationships with trusted suppliers and shipping services to ensure that your orders arrive on your doorstep in a timely and efficient manner. Below, we've detailed our shipping information to help clarify our processes:
- Your orders will be processed within 1-3 business days.
- Note: Weekends and holidays aren't counted in the processing time.
- We're thrilled to offer you FREE Standard Shipping on all orders, no matter the order size.
- We primarily use USPS as our shipping partner, however, for larger goods or specific situations, we may also use DHL, FedEx, or UPS.
- Standard Shipping: Expect your items within 4-10 business days, depending on your location.
- Note: Estimated shipping times can vary due to destination, customs, and other factors beyond our control. If any product needs to be shipped from overseas, it could lead to a longer lead time (up to 15 days). Rest assured, we will keep you informed if this happens.
- We're excited to ship to most countries worldwide.
- Note: Any customs duties, taxes, and additional import charges are not included in the product price or shipping costs, and are the customer's responsibility.
- As soon as your order is dispatched, we will email your tracking information.
- You can also track your order by logging into your account and checking out the "Track My Orders" page. Alternatively, you can click here.
Damaged or Lost Packages
- If your package doesn't arrive within the estimated time or arrives damaged, get in touch with our customer support team at firstname.lastname@example.org.
- We'll guide you through the process of filing a claim with the shipping carrier and work towards a satisfying resolution.
- Note: Judy and Me cannot be held responsible for any lost or stolen packages marked as "Delivered" by the carrier, but we will help in dealing with the carrier.
For any further queries or concerns about our shipping policies, please feel free to reach out to us at email@example.com. We're always here to assist you with your shopping experience.
EU Compliance Contact Information
Store Name: Judy and Me LLC
Location: Michigan, USA